The Line Superintendent performs complex technical and administrative work supervising the installation, maintenance and repair of electric transmission and distribution lines and related facilities; does related work as required. Work is performed under general supervision. Supervision is exercised over all department personnel in assigned district. Because the Authority has a responsibility to serve the public 24 hours per day, an employee in this class is expected to work overtime as conditions demand and may be called in on short notice during power outages and other emergencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Planning, organizing, and directing the installation, maintenance and repair of power lines and related transmission and distribution system facilities; maintaining records; preparing reports; collaboration with division managers and other department heads to ensure operational success. Because the Authority has a primary responsibility to serve the public 24-hours per day, an employee in this class is expected to work overtime as conditions demands and on short notice during emergency conditions.
Responsibilities include but are not limited to the following. Omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
Plans, organizes, and directs the work of line construction and maintenance crews. Schedules and assigns work and responsibility so that tasks are completed in accordance with the Authority’s specifications.
Supervises and directs line personnel engaged in the construction, installation, repair and maintenance of all overhead and underground transmission and distribution lines and associated equipment.
Reviews all work of supervised personnel to ensure compliance with specifications, safe work practices, and safety standards; takes corrective action as needed.
Prepares and oversees preventative, predictive, and corrective maintenance plans for the transmission and distribution system.
Supervises installation and maintenance of street lighting system.
Responsible for the administration of the electrical repair shop.
Investigates customer complaints and takes remedial action.
Confers with supervisors, engineering personnel, inspectors and suppliers of tool and materials to resolve construction problems and improve construction methods.
Works with engineers, architects, and electrical contractors to meet electrical needs of new services.
Ensures safety precautions for crews and the public are enforced in accordance with all regulatory and company policies and procedures and all applicable laws.
Assists in the development and advancement of subordinates through training and effective use of employee development programs.
Supervises and oversees the ordering of material for inventory; ensures adequate inventory of parts, safety equipment, materials, and supplies are available.
Responsible for the testing and regulatory compliance of all tools, trucks, and equipment used in the execution of line work according with all applicable laws, codes, and standards.
Prepares and receives reports on progress, materials used, and costs; adjusts work schedules as indicated by reports. Prepares division budget and monitors and analyzes costs.
Prepares division monthly reports and other oral and written reports as requested.
Oversees and collaborates with contractors to perform routine and emergency work.
Handles a variety of emergency problems and available to respond as needed 24-hours a day.
Wears proper personal protective equipment in accordance with all regulatory requirements and company policies and procedures.
Collaborates with Safety Department to implement overall safety program. Attends and participates in safety meetings to stay current on safety rules and regulations and to help assure that safe working practices are followed, and a safe working environment exists for all.
Performs field audits to help assure that safe working practices are followed, and a safe working environment exists for all involved.
Maintains current knowledge of first aid, CPR and other life saving techniques and performs these techniques as necessary to ensure that prompt attention is given during emergencies.
Must ensure the Authority issued equipment, communication devices and vehicles are maintained.
Complies with all federal and local laws dealing with safe working practices, hazard communication, electrical code, environmental concerns, etc. Complies with National Electric Code, OSHA, APPA Safety Manual, National Electrical Safety Code, NFPA 70E and other rules and specifications.
Stays current with all federal, local, and regulatory codes, standards, and safety requirements and adjust operational practices to remain in compliance.
Manage subordinate supervisors who supervise employees in the Electric Operations Department (Line Department). Assumes responsibility for overall direction, coordination, and evaluation of department supervisors. Directs non-supervisory employees. Carries out supervisory responsibilities in accordance with organizations policies and procedures and applicable laws. Mentors and coaches subordinates in job tasks.
To perform job successfully, an individual should demonstrate the following competencies:
Analytical. Collects and researches data; Uses experience to complement data; Designs workflows and procedures.
Problem Solving. Identifies and resolves problems in a timely manner; Develops alternative solutions. Works well in group problem solving situations; Uses reason even when dealing with sensitive topics.
Technical Skills. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Customer Service. Manage difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Meets commitments.
Interpersonal Skills. Focus on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
Oral and Written Communication. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Comfortable speaking in group or public setting. Writes clearly and informatively. Presents numerical data effectively.
Teamwork. Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit. Puts success of team above own interests. Ethics. Treats people with respect; Keeps commitments; Inspires trust of others; Works with integrity and ethically; Upholds organizational values.
Safety and Security. Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability. Adapts to changes in work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Reporting. Reports up and down the chain of command and maintains situational awareness over subordinates.
Attendance/Punctuality. Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Dependability. Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals and address emergencies; Completes tasks on time or notifies appropriate person with an alternate plan.
Computer Skills. To perform this job successfully, an individual should have knowledge of Microsoft suite of software packages along with any software packages specific to duties and responsibilities of this position; such as Navaline, Executime, and Partner.
Language Skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, technical drawings, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and public.
Reasoning Ability. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The Virgin Islands Water and Power Authority (WAPA) is an autonomous agency of the Virgin Islands Government which uniquely provides reliable, affordable, and diversified utility services through knowledgeable and committed personnel and environmentally friendly technologies. WAPA was created by the Fifth Legislature of the Virgin Islands in 1964 through Act No. 1248. The enabling legislation has been amended to add the responsibility of installing and maintaining street lights to the utility’s mission. In later years, the responsibility for the production and distribution of drinking water was also added. Today, WAPA produces electrical power at plants on St. Thomas and St. Croix and distributes electrical service through smart grids to customers on St. Thomas, St. Croix, St. John, Hassel Island, and Water Island.