Under general administrative direction, this management position is responsible for the management and oversight of the Electric Services Section of the Glendale Water & Power Department. This position will act as the lead manager in the absence of the Chief Assistant General Manager of Electrical Services.
Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.
Provides direct oversight of the Electrical Engineering Section and may be assigned to oversee the Field Operations Section.
Ensures that all Section activities are carried out safely and reliably, in accordance with City and Department goals and policies.
Analyzes, plans, designs and operates the electric system and distribution facilities in accordance with local, state and federal regulations.
Oversees both short and long-range planning for transmission, substation, and distribution facilities including systemic revisions to the Electric Capital Improvement Plan and preparation of engineering studies that provide planning level details and costs of capital improvement projects.
Performs analyses to recommend short and long range planning of the energy delivery system to maintain, improve or expand electric facilities and assets through engineering staff, consultants and contractors.
Directs staff to prepare engineering and construction standards, detailed specification, request for proposals, cost of services, project schedules, operating procedures, and Departmental budget.
Prepares periodic reports to evaluate the Department's performance in meeting strategic and performance goals in safety, reliability, finance and regulatory compliance.
Leads the Section in modernizing the electric distribution system.
Negotiates and manages contracts related to transmission interconnection and power purchase agreements and represents the City on various committees related to these agreements.
Participates in industry related committees regarding safety and reliability regulatory compliance, and other committee as necessary.
Participates in cost of service analyses, identification of funding sources, community outreach programs and other related customer-service activities.
Hires employees and implements training programs to meet the requirements of each functional area of responsibility and developing employees for succession.
Interfaces effectively with other departments.
Reviews and evaluates employees' job performance, and effectively recommends personnel action. Plans, lays out, and delegates work to subordinate employees.
Drives on City business.
Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner.
Performs other related duties as assigned or as the situation requires.
Knowledge, Skills & Abilities Knowledge of: Applicable Federal, State and Local laws, ordinances, codes, standards and regulations related to, safety, reliability, construction and inspection. Engineering principles as they relate to the design, construction, operation and control of electric power systems. Familiarity with advance technologies in renewable energy and storage systems. Principles of contract management and the preparation request for proposals. Principles of organization, supervision, management and staff development. Project management, planning, cost estimating and budgeting. State, Regional and Federal regulations pertaining to reliability compliance and mandatory environmental requirements.
Skill in: Determining the best course of action in a given situation, while remaining patient and professional when leading others toward that conclusion, and being open to alternatives. Effectively composes and prepares reports, memorandums, letters, and e-mails that are professional, easy to follow. Leading teams toward Departmental goals and objectives. Making effective presentations to the public. Making independent judgments and decisions based on standard policy or procedure. Managing complex projects. Managing multiple priorities successfully. Microsoft Excel spreadsheets to compile, calculate, and analyze information. Negotiating contracts.
Ability to: Provide exceptional customer service to those using GWP, in concert with regulatory responsibilities. Communicate effectively with all levels of employees and the public, including co-workers, managers, executives, council members, commissioners, and outside agencies. Effectively manage subordinates. Establish and maintain smooth working relationships and effectively resolve interpersonal conflicts. Foster a teamwork environment. Lead, coach, instruct and motivate employees. Model and practice the highest standard of ethical conduct. Organize, assign and schedule workload among employees. Proficiently read, write and comprehend in English. Provide clear work instruction. Read and interpret plans and specifications. Review and evaluate employees' job performance and effectively recommend personnel action.
Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Plan, initiate, recommend and carry out personnel actions as required. Work necessary hours and times to accomplish goals, objectives and required tasks.
Experience Eight years of recent and progressively responsible professional experience in an electric utility, four years of which must include working in a responsible supervisory capacity.
Management Experience with Staffing and Supervising in one or more of the following disciplines is highly desirable: T&D Engineering, SCADA/Substation Engineering, Electric Customer Planning/Services, and/or Renewable Distribution Resources Engineering/Services.
Experience in the Management of Engineering and Field Staff in a Utility or equivalent is highly desirable.
Education/Training Registration as an Electrical Engineer with the California State Board of Registration for Civil and Professional Engineers.
Coursework towards obtaining a Certification as a Project Management Professional (PMP) OR Master's of Arts or Master's of Science Degree in Engineering or Organizational Leadership, Master's of Business Administration (MBA), Master's of Public Administration (MPA), or related field is highly desirable.
License(s)/Certification(s) Valid California Class C driver's license.
Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. There is no acceptable equivalent for the registration as an Electrical Engineer with the State of California.
Exceptional Customer Service Policy
The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.
Glendale Water & Power (GWP) provides customers with reliable and sustainable water and power services that are cost effective and innovative. This vision is accomplished through the prudent use of resources, technology, innovation, teamwork and planning to ensure sufficient supply for today and the future.
GWP consists of six divisions which include: Administrative Services, Electrical Services, Water Services, Power Management Services, Business Services, Environmental & Safety Services. The focus of these divisions is to ensure that the City of Glendale is served well today, and is poised to meet future challenges.