COMPETENCIES

1. Strong organizational skills to work effectively in a team setting on concurrent processes and projects to meet established goals, deadlines, and quality standards.
2. Ability to write, analyze, and edit technical test questions and other materials for clarity, cognitive level, and appropriateness of technical content.
3. Ability to utilize relevant information in style guides and technical resource materials.

4. Strong spelling and proofreading skills, with excellent attention to detail.
5. Excellent oral and written communication skills, including ability to write collateral program materials for print and web, and the ability to make effective presentations to stakeholder groups.
6. Strong interpersonal skills to work effectively with staff, volunteers, and stakeholders to accomplish NICET goals and objectives.
7. Solid computer software skills, including database, internet, email, word processing, item authoring and banking applications.
8. Ability to travel occasionally

JOB PROCESSES

Demonstrating competencies previously provided and employing applicable established Standard Operating Procedures to:

1. Work within the program development team to assist with the development of new certification programs, and maintain existing programs.

2. Monitor the progress of assigned test development and maintenance projects, ensure that all procedures have been followed, and that NICET standards and specifications have been met.
3. Work within the program development team to recruit subject matter experts (SMEs).

4. Understand and apply style guides. Update and maintain program-specific style guides.

5. Assist with the facilitation of meetings, monitor progress, and prepare meeting reports as needed.
6. Work within the program development team to plan and prepare for workshops; including meeting room reservations and setup, SME travel and lodging, catering, etc.
7. Work within the program development team to assist with the management of item writing workshops and item review sessions, ensuring that SMEs are properly trained.
8. Conduct editing of test items, and work within the program development team to ensure that the item-editing process is completed in a timely manner, that content fits and fulfills approved test specifications, and that form and structure is consistent with psychometric standards, NICET standards, and American English standards of grammar and spelling.
9. Confirm that complete and accurate information about test items has been recorded in the test banking software.
10. Confirm that graphics are clear, owner approved for use and links to items have been correctly entered.
11. Coordinate the identification, approval, and listing of reference/resource materials. Find or confirm needed information in technical source materials.
12. Monitor test bank statuses and perform quality control checks.
13. Assist with the publishing of tests and work within the program development team to resolve test QA issues.

14. Assist with the preparation of NICET’s database for test publication and perform/verify necessary data entry.

15. Maintain SME documentation to ensure currency and completeness.

16. Meticulously manage, maintain, and reconcile departmental fiscal accounting records for all program development and maintenance activities including staff, SME, and consultant expenses.

17. Prepare written materials as needed in support of NICET marketing and other related functions.

18. Maintain the security of confidential test, candidate, and vendor information.

19. Provide guidance to stakeholders on the use of NICET certification programs.

20. Work with SMEs on the development and maintenance of practice tests.

     21. Perform other duties as assigned.