This position is responsible for, but not limited to, the following:

• Manage all facets of the Quality Assurance department including staffing and procedures needed to meet company objectives and customer requirements
• Test and verify the reliability and consistency of production
• Work with operations to assure that cost-effective, quality measurement methods are used to assure accuracy and efficiency in meeting specifications
• Review standards and policies and ensure they are followed to maintain consistent high quality
• Review customer requirements and ensure they are met
• Act on all non-conformances and follow through as needed and in accordance with ISO standards
• Address all customer complaints and insure effective corrective actions are put in place with an emphasis on prevention
• Facilitate continual improvement by collecting and analyzing quality data in addition to handling employee suggestions
• Train and manage inspectors and other personnel
• Maintain quality records including inspection and calibration
• Communicate with customers and suppliers as necessary, always working toward prevention of defects, high quality products, efficient cost-effective processes and positive relationships