As the Quality Assurance Coordinator you will perform daily quality assurance reviews of tissue donors to ensure suitability according to department guidelines and thresholds. Ensuring that all donor medical records are in compliance with established regulations and standards, to include Donor Network of Arizona (DNA) Standard Operating Procedures, US Food and Drug Administration (FDA), American Association of Tissue Banks (AATB), and affiliate program standards. You will ensure that all necessary follow-up information is obtained and given appropriate follow-up as needed and required by affiliate programs. Coordinate and facilitate outside processing and distribution program relationships as well as support Donor Family Services activities. The QAC supports the Quality Department with the execution of quality throughout Donor Network of Arizona and initiation and execution of quality improvement projects.
This position is located in Phoenix, AZ.
Excellent communication skills
Excellent organizational skills and sharp attention to detail
Auditing of documents for accuracy, discrepancies, obtains missing information and corrects errors.
Establish filing systems/Maintain filing systems
Input data into computer programs/learn new systems quickly
Maintain electronic and/or paper donor medical records
Proficiency in spelling and grammar
Use of Excel spreadsheet/database software to conduct analyses
General knowledge of biological sciences & medical terminology
Professional and appropriate writing style-emails/memorandums/procedures
Ability to meet and follow deadlines
Self-paced to work efficiently and accurately
Associate’s Degree or Equivalent, Preferred Bachelor’s Degree
Working at Donor Network of Arizona (DNA) is more than organ, eye and tissue donation and transplantation. We work in the field of generosity, facilitating the selfless gifts of organ, eye and tissue donation to save and heal lives.
DNA employees use their unique talents to make the most of every situation, every opportunity and every donation. Each position at DNA plays an important role in the ...donation process while honoring the legacy of donors and celebrating the renewed health of recipients.
We are looking for dedicated individuals, excited to be a part of our passionate, positive, eager culture.